Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery. Though, we take extra care to deliver them at perfect condition . However, there will be a possibilty of :
• manufacturing defect
• wrong item delivered
• damaged during transit
We will not be responsible in these following cases such as :-
1. Electronic items such as heat guns, machines etc .
2. If the packing is open and any of the accessories are missing.
4. If the damage has been done by the customer while opening the parcel.
We will be able to replace the items at the time frame as mentioned above and if the same product is available in our stock/or the product will be comming in stock soon/ or else the amount will be refunded.
Kindly email us your Order Number and the Reason for returning at firstname.lastname@example.org . Customer(You) is requested to dispatch the product from your end after receiving our confirmation for the return,(we will not be responsible if the item is dispatched without any confirmation from our site) you are requested to send the item back to us. In case the delivery is not executed during all the two attempts, due to recipient not available / premises locked, etc., the customer will be charged for re-attempt of the delivery.
Products/Items should be UNUSED.
Products should be returned in their original packaging along with the original price tags, labels and invoices.
If the product arrived as a set, all the parts of the set should be enclosed.
It is advised that the return packets should be strongly and adequately packed so that there is no further damage of goods in transit. www.nagashriarts.in will not be responsible for further damgage during shipped by the customer. (If there is a further damage during shipping by the customer. www.nagashriarts.in has a right to deduct the amount*)
www.nagashriarts.in holds the complete rights weather to give credit note or return the products and by using this site Customer (you) have agreed to these terms and conditions of use. We reserve the right to modify them at anytime without notice.